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Whey am I unable to access Customer Portal Administration with a SSO-enabled account?
Environment:
Customer Portal (CP)
Resolution:
From release 25B onward, accounts associated with SSO profiles can log in to the CI/Admin area. This requires the use of CP3.11+, and for further details see
https://docs.oracle.com/en/cloud/saas/readiness/service/25b/b2c-svc25b/25B-b2c-service-wn-f38464.htm