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Job Execution Details Log column is empty while using Job Scheduler feature
Answer ID 13094   |   Last Review Date 06/20/2026

Why does the Log column in the Job Execution Details output remain empty while using the Job Scheduler?

Environment:

Job Scheduler
 
Issue:

The Log column in Job Execution Details output remains empty while using the Job Scheduler feature.
 
Resolution:
 

The Log column is populated only when the script produces output. Custom PHP scripts trigged using the Job Scheduler feature must generate output (stdout/Standard Output using functions such as print and echo) before any data can be expected in the Log column of Job Execution Details.

Script output can also be checked by executing the script via browser. <siteurl>/cgi-bin/<interface>.cfg/php/custom/<file name>

If using a test site the connection to an auxiliary service is needed, which is not enabled by default.  This is the same service used for enhanced business rule runtime logs and can be enabled using Configuration Assistant, steps are listed at https://docs.oracle.com/en/cloud/saas/b2c-service/facca/t-enable-enhanced-business-rule-log-for-a-test-site.html