Skip Navigation

Search

Users experiencing errors when using the option 'Save As Default' option to safe report preferences
Answer ID 13081   |   Last Review Date 11/18/2025

When I save a bookmark to the bookmark bar, why does my reports rollup not save as well.

Environment:
Browser User Interface (BUI), Reports 
Oracle B2C Service

Issue:
Report Rollups are not being saved in the bookmark feature.

Resolution: 
The reports bookmark does not preserve report rollup settings as these are runtime options.  Runtime options will need to be saved as part of a users default settings.
The 'Save as Default Values' option is grayed out for every report in BUI for one agent

If a user has default settings configured for a report, those settings will still apply when the report is opened through a bookmark link.
Save and Clear Default Display and Data Options