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Adding CXOPA_ADMINISTRATOR role to cloud account
Answer ID 12825   |   Last Review Date 04/27/2026

Why am I not seeing any sites or seeing a message that indicates 'No Services or Site are associated to your account' when I log into the Intelligent Advisor Configuration Assistant?

Environment:
Oracle Cloud Console, Configuration Assistant
 
Resolution:
 
 
This answer is only applicable to those customers who have purchased Intelligent Advisor SKU B91205.  If you have purchased other Intelligent Advisor SKUs, please see Adding RNOW_ADMINISTRATOR role to cloud account to add the appropriate RNOW_ADMINISTRATOR role to your cloud account. 
 
In order to see your Intelligent Advisor sites when you log into the Configuration Assistant, your cloud portal account must have the CXOPA_ADMINISTRATOR role associated to it. Below are the steps to take to add the CXOPA_ADMINISTRATOR role to your account;
 
1. Navigate to https://cloud.oracle.com/sign-in
2. Enter your Cloud Account Name
3. Click on the Next button enter your IDCS credentials and click Sign In
4. When logged into the OCI Cloud Console, click the 'Add a user to your tenancy' link under User management in the Quick actions area'
5. If you need to create a new account, click the 'Create' button and enter all pertinent information
6. Click on 'Oracle cloud services' tab towards the top of the Users page
7. Click on CXOPA under Oracle Cloud Services;
8. Click on Application roles under Resources on the left side of the page.  Ensure CXOPA_ADMINISTRATOR role displays;
9. Click the down arrow to the right of the CXOPA_ADMINISTRATOR Role to expand the section and click the Manage users option;
11. If you do not see the appropriate account in the list, click the Assign Users button 
12. Locate the account you would like to assign the CXOPA_ADMINISTRATOR role to
12. Select the appropriate account from the list that displays by clicking on the box to the left of the First Name and click the Assign button;
13. Click the Close button
 
If you are the Identity Domain Administrator and need to add additional users, please follow the link to the documentation below to create user accounts in Oracle Identity Cloud Service (IDCS) console: