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Oracle B2C Service insights from our Technical Support team subject matter experts
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You will have the tools to improve your customers' experience when you learn about all the things our products can do.
Find links for API documentation, Custom Processes, Customer Portal, and Agent Browser UI Extensibility Framework.
Explore how accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service.
Prepare for a successful transition by reviewing upcoming release changes and enhancements.
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This is an exciting resource intended to help with your Oracle Service Cloud Analytics.
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What is SaaS Unlimited?
Our commitment to excellence starts with you. Oracle will continue to make commercially reasonable efforts to ensure Oracle B2C Service remains available in accordance with your service description and existing support commitments.
Oracle recognizes that Oracle B2C Service is deeply integrated into your business operations and customer experience strategy. SaaS Unlimited reflects Oracle’s long-term commitment to providing customers with a stable, secure, and predictable support lifecycle while protecting the value of their existing investment.
As part of this commitment:
Oracle encourages customers to use this long-term support runway to plan future modernization initiatives at a pace that aligns with their business priorities.
Why SaaS Unlimited?
SaaS Unlimited builds on the success of the Oracle Applications Unlimited program, reinforcing Oracle’s long-standing commitment to customer stability, operational continuity, and ongoing support.
Rather than requiring disruptive transitions, SaaS Unlimited provides Oracle B2C Service customers with a predictable long-term support model focused on security, reliability, resiliency, and lifecycle stability through May 31, 2036.
This approach allows customers to maximize the value of their existing investment while planning future transformation initiatives on their own timeline and according to their business needs.