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Adding links to Knowledgebase Answers in Standard Text
Answer ID 11922   |   Last Review Date 07/29/2021

How do I add links to Knowledgebase Answers in the Standard Text editor?

Environment:
 
Standard Text Editor
Oracle B2C Service (OSvC), All versions
 
Resolution:
 
You should be able to follow the steps below to create a standard text with answer links.
 
1.  Open the Standard Text editor.
2.  Click on the HTML option.
3.  Click on the Hyperlink 'Insert a Link' icon in the toolbar.
4.  Add the answer link (note, you will need to open the answer and copy the URL).
5.  Add the desired link text.
 
Additional Resources:
 
Please refer to the 'Add or Edit Standard Text' section in online documentation for the version your site is currently running.  In order to access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.