What documentation is available for Oracle Service Cloud 20B?
Oracle Service Cloud Release Names
Our product versioning terminology aligns with Oracle Cloud CX applications environment release update and maintenance schedules. Beginning in November 2017, release names consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters. Releases are delivered in February, May, August, and November. For example, for 2019, releases are '19A', '19B', '19C', and '19D'.
The following links direct you to all documentation specific to this release of Oracle Service Cloud.
Documentation for the Latest Release - Oracle Service Cloud 20B
|Cloud 20A||Cloud 19D||Cloud 18D|
|Cloud 19C||Cloud 18C|
|Cloud 19B||Cloud 18B|
Integrate: Documentation Libraries for Related Service Solutions
To submit feedback about incorrect or missing information in the documentation, submit a service request.