Why am I receiving "Operation is not permitted" alert when I select the Map View?

Environment:

Oracle Field Service

Issue:

I want to check the routes in the map but I am receiving the below alert when I try to access Map View. Map is not displayed.

"Operation is not permitted. Please relogin. If problem persists contact technical support."

Resolution:

The alert is displayed because the User Type has no permission to access the Maps. 

Follow the steps below to resolve the issue:

Go to Configuration > User Types.

On the left hand side, select the User Type that you wish to grant permission to Maps

In General tab, select the "Maps' box under Permissions. 

Click Save