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Alert when selecting Map View
Answer ID 11174 |
Last Review Date 10/20/2019
Why am I receiving "Operation is not permitted" alert when I select the Map View?
Environment:
Oracle Field Service
Issue:
I want to check the routes in the map but I am receiving the below alert when I try to access Map View. Map is not displayed.
"Operation is not permitted. Please relogin. If problem persists contact technical support."
Resolution:
The alert is displayed because the User Type has no permission to access the Maps.
Follow the steps below to resolve the issue:
Go to Configuration > User Types.
On the left hand side, select the User Type that you wish to grant permission to Maps
In General tab, select the "Maps' box under Permissions.
Click Save