What documentation is available for the Oracle Service Cloud 18C?
Important Changes to Release Names
We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. Beginning in November 2017, release names include the last two digits of the calendar year, followed by the letter A, B, C, or D, which corresponds to the four calendar quarters. Our November release is named Oracle Service Cloud 17D. We will continue to deliver releases in February, May, August, and November, which in 2018 will be named '18A', '18B', '18C', and '18D'.
The following links direct you to all documentation specific to this release of Oracle Service Cloud.
Documentation for the Latest Release - Oracle Service Cloud 18C
|Cloud 17D||November 2016|
|Cloud 18A||August 2017||August 2016|
|May 2017||May 2016|
|February 2017||February 2016|
Integrate: Documentation Libraries for Related Service Solutions
To submit feedback or report incorrect/missing information regarding the documentation provided, please submit a service request.