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Browser UI Opportunity Workspace
Answer ID 10147 |
Last Review Date 03/06/2023
What opportunity workspace elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
• Contacts
• Custom Objects
• Incidents
• Opportunity
- Fields
- Relationship Items
- Actions
- Workspace Controls
- Currently Unsupported
• Organizations
• Tasks - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Fields
Relationship Items
Actions
Workspace Controls
Currently Unsupported
Name | Unique Features | Browser UI Support |
Multi Edit | * | |
Extensions | * | |
Merge Fields | * | |
Reject command in Reports Context Menu | * |
Return to full feature listing | Return to top | Go next to Organization Workspace |