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Environment: connectREST api Resolution: Connect Rest API is implemented using JSON-hyper-schema standards. This means a schema exists for all input and output data/format. To access the JSON schema...

Environment:   REST queryResults request using a browser based REST client   Issue:   Client does properly URL encode the request URL   Resolution:   Use URL...

Environment:All VersionsResolution:What is a "Hello World" example?For those who have some experience in scripting; “Hello World!” is the first program or script a new user would write. It is simply...

Environment: Date/Time display Issue: I would like the date stamp to display with the day followed by the month and the time stamp to display 2:00 p.m. as 14:00.  Resolution: The DTF_SHORT_DATE...

Environment: Configuration Settings, Changing the Date/Time Format displayed in the console Oracle B2C Service, All versions Resolution: Within your Oracle B2C Service application, several...

Environment: Chat, Browser UI (BUI) Oracle B2C Service   Resolution:  As of the 24D release, Administrators can configure the chat panel to include an integration with...

Environment:  Oracle B2C Service Resolution:  Enabling Add-In logging requires enabling the 'Configuration' option in the agent profile and turning Add-In logging on manually when an agent...

Environment:DKIM (DomainKeys Identified Mail), Email authenticationOracle B2C ServiceResolution:DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

Environment:Oracle B2C Service, B2C Service ChatResolution:The chat advanced routing feature was introduced in order to allow you to route incoming chats to agents with specific language or...

Environment: Oracle B2C Service, All versions Resolution: You can use several hotkeys and shortcut keys to help you navigate more easily in the Oracle B2C Service Console.  Please note...

Learn how to leverage the OCI API Gateway and OCI Functions to build a better custom API solution for B2C Service. INTRODUCTION Oracle B2C Service extensibility is improving by leveraging...