Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
  • Advanced SearchOpens new dialog
    Enter plus (+) or minus (-) signs in search terms to make a word required or excluded
    Search Tips
    Filter by product
    Filter by category

Search Results

Knowledge Base (26)

  1. Table okcs_stg_question content being purged

    Answer: Environment: Knowledge Advanced Resolution: The visible configuration item, OKCS_PURGE_DAYS, controls the purging of OKCS (Knowledge Advanced) tables.  The table, "okcs_stg_question", is...

  2. API request time limit associated with REPORT_ERROR_EXCEEDS_TIME_THRESHOLD

    Answer: Environment: Connect REST API, Connect SOAP API Oracle B2C Service Resolution: The time limit to receive REPORT_ERROR_EXCEEDS_TIME_THRESHOLD on an API request is 60 seconds.

  3. Mandatory requirements for SSO implementations

    Answer: Environment: SAML 2.0 Single Sign-On (SSO) Resolution: The following steps are required when implementing SSO. Add fingerprint of signing certificate to configuration setting SAML_20_SIGN_CERTS. A...

  4. Custom Process Model (CPM) error state

    Answer: Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: The blocklisting of a CPM occurs after the frequency of errors exceeds 60% for...

  5. Standard report is queuing

    Updated Answer: Environment:  Standard Reports Oracle B2C Service Analytics, All versions Issue: One of our standard reports now processes too much data and wants to queue every time it is run. We would like to...
More Knowledge Base Results

Documentation (-217)

More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display