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Knowledge Base (1517)

  1. Cannot create new custom object / Create New Object grayed out

    Answer: Environment: Custom Objects, Oracle B2C Service, All versions Issue: After opening the Object Designer, selecting a package and clicking on New, the Object option is grayed out. No error or warning...

  2. Unable to create new message bases or configuration settings

    Answer: Environment: Message Bases, Configuration Settings, Oracle B2C Service Updates Issue: The 'New' button to create a new message base and a configuration setting is grayed out on both...

  3. Knowledge Advanced: Adding new user groups

    Answer: Environment: Oracle B2C Service sites using Knowledge Advanced Issue: It can be unclear when exactly answer access levels configured in Oracle B2C Service are synced into Knowledge Advanced as...

  4. New products are automatically added to 'Selected Products' within Knowledge Advanced Authoring > Repository View Properties

    Answer: Environment : Knowledge Advanced All product releases Issue: We are seeing that new products added are automatically added to 'Selected Products' within Knowledge Advanced Authoring > Repository...

  5. Spam Management Updates for B2C Service Mailboxes

    Answer: This answer contains information you may need for B2C Service's upcoming move to a new spam management infrastructure.  The content in this answer will be updated as more information is...
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Documentation (4767)

  1. Link to a URL

    Output Map Application Links From New Relationships Filter: All Files Submit Search Output Map Application Links From New Relationships To output map a Last Updated: 02/20/2025

  2. Link to a URL

    Output Map Application Tables From New Entities Filter: All Files Submit Search Output Map Application Tables From New Entities To output map a new Last Updated: 02/20/2025

  3. Link to a URL

    Input Map Application Links to New Relationships Filter: All Files Submit Search Input Map Application Links to New Relationships To input map a new Last Updated: 02/20/2025

  4. Link to a URL

    Output Map Application Fields From New Attributes Filter: All Files Submit Search Output Map Application Fields From New Attributes To output map a new Last Updated: 02/20/2025

  5. Link to a URL

    Input Map Application Fields to New Attributes Filter: All Files Submit Search Input Map Application Fields to New Attributes To input map a new Last Updated: 02/20/2025
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