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Environment: REST API Staff Profiles Issue: We receive this error when submitting a REST API request:  "Not Allowed: Cannot perform requested function or action" Resolution: When using...

Environment: SOAP API Resolution: For the DATE datatype You can use the following format: <ns2:GenericFields dataType="DATE" name="statement_date"> <ns2:DataValue>...

When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

Environment: Analytics, All versions Resolution: Values missing from top level: When using multiple levels for drill-down reporting, a value at the top level will only display if there are drill-down...

Environment: Desktop Alerts, also known as Toast Notifications Service notifications that also appear in Notifications from navigation pane. Issue: Agents have toast notifications appear in the...

Environment: Connect Web Services for SOAP (CWS) API, REST API, Connect for PHP API, ROQL, All product versions  Resolution: When ROQL query is run from one of the Oracle B2C Service...

Environment: Public REST and SOAP APIs Oracle B2C Service Resolution: Regulating inbound public API (PAPI) traffic, or API throttling, helps prevent finite resources from being monopolized by one or...

Environment: Connect Web Services for SOAP (CWS) API, All Versions Resolution: Does the profile being used have SOAP API permissions? Check within Oracle B2C Service for the account being...

Environment: Public APIs (Connect REST, Connect Web Services for SOAP) All product versions Issue: We are seeing an API response stating: Too many items in operation - exceeds internal limit of 1000...

Environment: Toast notification agents receive prior to accepting a chat request. Chat - Agent Console Oracle B2C Service, All versions Resolution: The CHAT_ALERTFORM_AUTOCLOSE_TIMEOUT configuration...