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Accessing the Cobrowse Admin Console and resetting the password
Answer ID 9628   |   Last Review Date 03/19/2019

How can we access or reset the password for my.livelook.com Admin Console? 

Environment:

Cobrowse Admin Console for Standalone Cobrowse

Resolution:

The Cobrowse Admin Console is a stand-alone user interface used to manage the Oracle Cobrowse product, to customize the user interface and configure its deployment, add and edit users, and access Cobrowse reports. Additional information regarding this platform can be found by reading the below guide:

Cobrowse Deployment Guide  - provides an overview of the Admin Console

In order to reset the current password for a user defined within my.livelook.com, you will need to access the below URL, click on 'Forgot my password' option and enter the email address associated with the user:

https://www.livelook.com/welcome/join.aspx

Then once the password has been reset you can login to the admin console by going to https://my.livelook.com.

For more information, refer to Answer ID 8757: Documentation for Oracle Cobrowse.

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