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Accessing the Cobrowse Admin Console and resetting the password
Answer ID 9628   |   Last Review Date 03/19/2019

How can we access or reset the password for my.livelook.com Admin Console? 

Environment:

Co-browse Admin Console for Standalone Co-browse

Resolution:

The Co-browse Admin Console is a stand-alone user interface used to manage the Oracle Co-browse product, to customize the user interface and configure its deployment, add and edit users, and access Co-browse reports. Additional information regarding this platform can be found by reading the below guide:

Co-browse Deployment Guide  - provides an overview of the Admin Console

In order to reset the current password for a user defined within my.livelook.com, you will need to access the below URL, click on 'Forgot my password' option and enter the email address associated with the user:

https://www.livelook.com/welcome/join.aspx

Then once the password has been reset you can login to the admin console by going to https://my.livelook.com.

For more information, refer to Answer ID 8757: Documentation for Oracle Cobrowse.

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