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Custom time zone for Service Disruption notifications
Answer ID 9265   |   Last Review Date 01/08/2019

Can we receive Service Disruption notifications in our custom time zone?

Environment:

All versions of Oracle Field Service (OFS)

Issue:

Can we receive the Service Disruption notifications in our custom time zone?

Resolution:

There are multiple factors to consider for OFS Service disruption notifications - time sensitivity, incident scale and non-standard regional specifics. Thus, it has been decided to use the standard time zone which is UTC.