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Browser UI Workspace Controls

Answer ID 9015 | Last Review Date 05/12/2022

What workspace controls are supported by the Agent Browser User Interface?

Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.

Workspace Elements
• Controls
     -  Answer
     -  Banner Flag
     - Browser
     - Button
     - Hyperlink
     - Image
     - List Box
     - Menu
     - Panel
     - Intelligent Advisor
     - Radio Buttons
     - Report
     - Script
     - Spacer
     - Tab set
     - Table
     - Text
     - Text Box
     - Title Bar
     - Layout Option
• Custom Fields
• Fields
• Labels
•  Relationship Items
Workspace Rules
Agent Scripts
Channels
Desktop Workflows

NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.

* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.

Workspace Controls

Name	Configuration Options	Browser UI Support
Answer		Supported
	Answer ID	Supported
	Set Fixed Height	Supported
Banner Flag		Supported
Browser
	Application	Supported
	Delay page Load	Supported
	Open popups in new browser control	Supported
	Send URL as Post Data	Supported
	Set Fixed Height	Supported
	Suppress errors and authentication dialogs	Supported
	URL	Supported
Button
	Image	Supported
	Image Align	Supported
	Margin	Supported - None, Narrow and Wide are supported Custom is unsupported
	Position	Supported - Left, Center and Right Top are supported Center and Bottom are unsupported
	Size	Supported
	Stretch	Supported
Hyperlink
	URL	Supported
Image
	Image	Supported
	Margin	Supported
	Padding	Supported
	Position	Supported - Left, Center and Right Top are supported Center and Bottom are unsupported
	Size	Supported
List Box		Supported
Menu		Supported
Panel		Supported
Intelligent Advisor		Supported
Radio Buttons		Supported
Report
	Hide Options Button	Supported
	Hide Report Commands	Supported
	Margin	Supported
	Padding	Supported
	Report	Supported
	Report Behavior > Delay Report Execution	Supported
	Report Behavior > Filter on Primary Key Only	Supported
	Report Behavior > Create new record in separate workgroup	Supported
	Report Behavior > Delete Records Immediatelyl	Supported
	Report Behavior > Refresh Report when Data Changes	Supported
	Report Behavior > Open Existing records in separate workgroup	Supported
	Report Behavior > Execute for new records	Supported
	Show Row Count	Supported
	Time Limit	Supported
	Secondary Search Report	Supported
Script		Supported
Spacer
	Size	Supported
Tab set
	Allow Tab Reordering	*
	Summary Panel Alignment	Supported
	Tab Alignment	*
	Wrap Tabs	*
Table
	Border Style	*
	Cell Border Style	*
	Background Color	Supported
	Font Color	Supported
Text
	Font Configurations	Supported
	Margin	Supported
	Padding	Supported
	Size	Supported
Text Box		Supported
Title Bar
	Background Color	Supported
	Bold, Underline, Italics, Strikethru	Supported
	Font Color	Supported
	Font Family	Supported
	Font Size	Supported
	Margin	Supported
	Size	Supported
	Text Alignment	*
	Padding	Supported

Workspace Layout Options

Configuration	Browser UI Support	Notes
Table Cell Row span	Supported
Table Cell Column span	Supported

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