How do I find out what version of Oracle Service Cloud I am currently running?
Oracle Service Cloud all versions
From the Agent Console
When logged in to the console of your application, you can determine which version and build of your Oracle Service Cloud site. The about pop-up window provides version and build information as well as feature and database information.
Click the File tab (previously the Application button), located in the upper-left corner of the console, and select Help > About.
From the Customer Portal Pages
If you are using Oracle Service Cloud, you can easily determine the version and build of your site by modifying the URL of your end-user pages. This option also displays the version of Customer Portal your site is currently on.
Customer Portal: The URL for the about page is:
To see the PHP version your site is on, go to [sitelink]/ci/admin, select Help from the options displayed. The PHP.net version is displayed under Additional Ressources.