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Environment:
Incident Archiving, February 2015 and newer releases
Resolution:
The following answers describe changes to archived incidents functionality beginning with the February 2015 release.
Answer ID 7035: Exporting archived incidents
Answer ID 7036: How to search using the archive console's advanced search feature
Answer ID 7037: How to configure purging of archived incidents to match data retention requirements
Answer ID 7038: How to access and use the archive console
Answer ID 7105: Default settings for incident archiving and archived incident purging for version