Skip Navigation
Expand
Unable to change address labels in an organization workspace
Answer ID 6031   |   Last Review Date 12/19/2018

Why can't we change the address Message Bases in an organization workspace?

Environment:

Workspaces, Message Bases

Resolution:

The Shipping and Billing labels displayed in an organization workspace are modified via Customizable Menus > System Menus > Organization Address Types.

Organization address types allow you to maintain multiple addresses for organizations. The default address types are Billing and Shipping.  Through the Customizable Menus table, you can also add additional custom address types.