Can we set the Shared Network Location to each workstation?
Shared Network Location (SNL)
November 2011 and later releases
Can we set the Shared Network Location (SNL) to the C drive on each workstations?
You can set the SNL to the C drive on each workstation. However doing so is not best practice and is unnecessary.
The SNL is designed to be a network location within the customers network where the application deployment files are stored and shared to multiple users from. This shared location for the deployment files reduces the bandwidth required during Maintenance Pack application or upgrading.
Setting the SNL to the C drive on each workstation does not limit the number of downloads of the application components from the Oracle Service Cloud servers. In this case the core application files will be downloaded for each workstation.
If three or more agents log into each workstation, please consider using the CDL (Custom Deployment Location) and setting to the C drive of each workstation.