Do I need administrative rights on my workstation in order to install the Oracle B2C Service client?
Oracle Service Cloud versions November 2010 and newer
Agents do not need administrative rights to install the Oracle B2C Service client on their workstations. Oracle B2C Service uses Microsoft’s Click-Once industry standard technology for deployment of the client application to staff workstations.
This provides the following benefits:
• New versions of Oracle B2C Service can be downloaded without redeploying the client.
• Maintenance packs are applied automatically.
• Workstation administrative permissions are not required for staff members.
• Deployment requires little to no involvement from your IS staff.
For more information you can find the Deployment Guide for your specific version of Oracle B2C Service here: Answer ID 5168: Documentation for Oracle B2C Service products.