Do I need administrative rights on my workstation in order to install the Oracle B2C Service client?
Environment:
Oracle Service Cloud versions November 2010 and newer
Resolution:
Agents do not need administrative rights to install the Oracle B2C Service client on their workstations. Oracle B2C Service uses Microsoft’s Click-Once industry standard technology for deployment of the client application to staff workstations.
This provides the following benefits:
• New versions of Oracle B2C Service can be downloaded without redeploying the client.
• Maintenance packs are applied automatically.
• Workstation administrative permissions are not required for staff members.
• Deployment requires little to no involvement from your IS staff.
For more information you can find the Deployment Guide for your specific version of Oracle B2C Service here: Answer ID 5168: Documentation for Oracle B2C Service products.
