Skip Navigation
Expand
Knowledge Foundation API
Answer ID 4460   |   Last Review Date 01/14/2019

What is the Knowledge Foundation API and what does it do?

Environment:

Knowledge Foundation API, All Oracle Service Cloud versions

Resolution:

Knowledge API Introduction

Connect Knowledge API provides integration developers with a set of services that can be used to leverage the capabilities of the Oracle Service Cloud knowledge base in any application, device or external services. To use this document, you should be familiar with software development (.NET C# or PHP), Web Services technology, and Oracle Service Cloud.

When Should I Use Knowledge Foundation API?

Connect Knowledge Foundation API should be used to leverage the capabilities of the Oracle Service Cloud knowledge base from an external application, device, or service. It can also be used to customize the experience delivered through the Oracle Service Cloud customer portal interface.

Supported Development Platforms

Because the Knowledge Foundation API was implemented to comply to a number of standards, it can be consumed from a number of different development platforms as long as those development platforms adhere to and understand the relevant standards. Oracle currently tests the API against .NET C# and PHP development environments.


For further informagtion refer to Answer ID 5169: Technical Documentation and Sample Code.