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Configuration items missing from BUI navigation area
Answer ID 13167   |   Last Review Date 08/25/2026

Why are some options under the Configuration area of my navigation set showing in the .NET console but not within the BUI console?

Environment:

BUI, all releases

Resolution:

Certain options within the default Configuration area of the navigation set give access to Management and Config items that are not yet supported within BUI.  When this is the case, the item will not be shown within in the BUI console's navigation area.  

NOTE: The missing items can be seen in BUI when the navigation set is customized.  This allows the agent to add/remove the items to/from their custom navigation set.  However, they will only be seen and selectable in the .NET administration console when the admin feature has not yet been delivered to the BUI console.