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Requests to open communication on commercial pods
Answer ID 13152   |   Last Review Date 06/25/2026

Why am I seeing a connection timeout for outgoing communication from customizations/integrations?  

Environment: 

 OCI Commercial Pods (excluding PI pod)

Resolution:

The following ports are open by default on commercial OCI (excluding PI pod) pods:

  • :995 OR :22 to communicate with the utility servers
  • :443 to communicate with both the utility servers and the web servers

Due to security reasons, we only allow encrypted/secured port 443 for external or outbound communication from the Oracle B2C Service servers to systems outside of Oracle B2C Service, including your on-premise servers and any systems hosted by you or a third party.  All other ports are not allowed and will not be opened in our firewall. Please ensure you are using port 443 for external communication from the Oracle B2C Service servers to your external endpoint for your customization/integration.

If your site is on the PI pod or the AG pod, please see Requests to open communication for PI (PCI) and AG Pods