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Pro Tip - Accessing and Understanding Incoming Email Headers
Answer ID 13017 |
Last Review Date 07/01/2025
PRO TIP - ACCESSING AND UNDERSTANDING INCOMING EMAIL HEADERS
Email headers provide valuable details showing the path an email message takes from the sender to a recipient.
This B2C Service Pro Tip includes:
- What email headers are and where they're stored
- How to access and understand the headers
- Demonstration of accessing and analyzing an email header
Please also see our documentation regarding this topic below.
Including email headers for incidents created from emailIncluding email headers for incidents created from email
