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'black out' period for UPGRADE site: xyz__upgrade KA Search crawl&index jobs schedule before cutover to Prod site
Answer ID 12632   |   Last Review Date 05/24/2023

What is the 'black out' period for UPGRADE site: xyz__upgrade KA Search crawl&index jobs schedule before cutover to Prod site?

Environment:

Knowledge Advanced for Oracle B2C Service 

Resolution:

There is a 24-hour 'black out' period for UPGRADE site: xyz__upgrade KA Search crawl&index jobs schedule before cutover to Prod site.  During the 24-hour 'black out' period (24-hour before the targeted cutover date), the KA Search crawl&index jobs schedule would be suspended.  As a result, end-users are still able to update and publish new KA contents but the content changes won't be indexed (ie, not searchable) until the cutover is completed and the subsequent KA Search crawl&index jobs are resumed to crawl/index/catch up with the content changes from the past 24-hr 'black out' period.