Skip Navigation
Expand
Update scheduled for the same day failed and environment was restored
Answer ID 12421   |   Last Review Date 09/22/2022

Environment:

Oracle Field Service (OFS)

Field Service - Service Console

 

Issue:

Yesterday afternoon within the Field Service Console, I scheduled my environment for update on that same day. This morning I see that I got notification that the maintenance did not happened and environment was restored

 

Resolution:

Review your Update Time selected in the Update Schedule tab. If the update time is early morning and you schedule the update to the same day, the update window will be expired and the instance will not be updated.

 

Field Service Console > Update Schedule > Update Time field is displayed

Available Languages for this Answer:

Notify Me
The page will refresh upon submission. Any pending input will be lost.