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Using IMAP with mailboxes
Answer ID 12311   |   Last Review Date 07/19/2022

Can we configure IMAP with B2C Service mailboxes?

Environment:  
 
Mailboxes
Oracle B2C Service, All Releases
 
Resolution:  
 
The Oracle B2C Service mailbox must be POP3 compliant (not IMAP).
 
The mailbox can also be OAuth compliant, instead of IMAP.  You can configure your Service Console to display an Agent Browser UI mailbox editor, allowing you to use OAuth authentication.
 
Please refer to the answer links below and Configure an Agent Browser UI Mailbox Editor online documentation for further information.