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Setting the size of Incident thread inline images
Answer ID 12234   |   Last Review Date 05/12/2022

In the Browser User Interface (BUI) how to I define the size of an image pasted into an incident thread?

Environment:

Incident Thread Images, Inline Images
Oracle B2C Service, All product versions

Issue:

When an image is pasted within an incident thread, an agent can double-click the image to open the Image Properties pop-up window.  Properties of the image, including width and height, can be set within.  

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