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Pro Tip- Successfully Submit Oracle B2C Service Requests
Answer ID 11936   |   Last Review Date 08/05/2021

PRO TIP- SUCCESSFULLY SUBMIT ORACLE B2C SERVICE REQUESTS

 
Utilizing best practices when submitting service requests (SRs) will help ensure a timely resolution and proper
resource engagement.  Please watch the Pro Tip below for tips and tricks regarding
how to effectively submit SRs.
 
 
Please also see below for links to our documentation regarding severity definitions and what you need to know
when submitting SRs.