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Resend a message manually in Oracle Field Service
Answer ID 11676   |   Last Review Date 07/24/2020

What will be the message content if I manually resend a message in OFS?

Environment:

Oracle Field Service (OFS)

Issue:

One of the Outbound API messages to our external system was marked as failed. After that, we changed the value of a property that needs to be sent to our external system. If I click the Resend button I see when I click on the failed message, will the original content be sent again or the new content (with the new value)?

Resolution:

By clicking the Resend button, you are resending the content already generated in the original message. System will not generate a new message body with the new value(s).