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'The action is not permitted' error in Edit Resource screen
Answer ID 11458   |   Last Review Date 04/19/2020

Why am I receiving 'The action is not permitted' error when updating a user record?

Environment:

Oracle Field Service (OFS)

Issue:

I am receiving the error 'The action is not permitted' when trying to update a property in Resources > Edit Resource. My user has read-write permission on the property. I don't understand why the error is being displayed.

Resources > Edit Resources. Message 'The action is not permitted'  is displayed.

Resolution:

To be able to edit a user record (either fields or custom properties) in Resources > Edit Resource screen, make sure the user performing the change is allowed to perform changes for the specific User Type.

Go to Configuration > User Types and make sure the User Type you need to perform the change is listed under 'Can create users of the following User Type' setting.