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Selection of next activity
Answer ID 11431 |
Last Review Date 03/30/2020
When is the option to select next activity is displayed?
Environment:
Oracle Field Service (OFS)
Issue:
User type has 'Allow selection of the next activity on Complete' option selected but when suspending an activity this field is not displayed to the users.
Resolution:
The option 'Allow selection of the next activity on Complete' in Configuration > User Types was designed to be displayed on Complete, Not Done, or Cancel screen. Suspend screen does not support the selection of next activity.
