Why I don't see a specific User Type in the 'User Type' dropdown list of Users screen?
Environment
Oracle Field Service (OFS)
Issue
I created a new User Type (UT) but I'm not finding this new User Type in the list when I try to associate a user to a UT.
Resolution
For you to be able to associate a new User Type with a user record, make sure the new UT is listed under Can create user of the following user types section of the UT associated to your user record.
Example:
My user is associated with UT '_Privileged Administrator (UT 15)' and I want to associate user 'Terry' with a newly created UT 'Dispatcher (UT5)'.
1) In Configuration > User Types, I select my own User Type '_Privileged Administrator (UT 15)' on the left hand side.
2) In the General tab, I click the pencil icon under Can create users of the following user types setting.
3) I check the box for Dispatcher (UT5) and click OK
4) In the User Type screen, I click Save to save the changes.
5) I can now see the new User Type in the list.