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Office 365 Pop3 basic authentication deprecation
Answer ID 11115   |   Last Review Date 10/04/2019

Is the Microsoft Office 365 Pop3 basic authentication deprecation going to have any impact for sites using Office 365 mailboxes?


Oracle Service Cloud, All versions


Microsoft Office 365 has announced that deprecation of basic authentication for Pop3 is coming on October 13th 2020 as per End of support for Basic Authentication access to Exchange Online API’s for Office 365 customers

Currently only basic authentication mailboxes can be used with Oracle Service Cloud but our Development team will be working on an enhancement which will be available in future versions where Pop3 mailboxes that rely on Modern Authentication (Oauth 2.0) can be used.

This article will be updated with more details once we know the exact version this new feature will be available in. Sites using Office 365 mailboxes will need to be upgraded to a newer version which supports Modern Authentication.

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