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Oracle B2C Service 18C Documentation Overview
Answer ID 10331   |   Last Review Date 12/15/2019

What documentation is available for the Oracle B2C Service 18C? 

Important Changes to Release Names

We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. Beginning in November 2017, release names include the last two digits of the calendar year, followed by the letter A, B, C, or D, which corresponds to the four calendar quarters. Our November release is named Oracle B2C Service 17D. We will continue to deliver releases in February, May, August, and November, which in 2018 will be named '18A', '18B', '18C', and '18D'.

The following links direct you to all documentation specific to this release of Oracle B2C Service.

Documentation for the Latest Release - Oracle B2C Service 18C

Documentation Library
Online Help User Guide
Agent Browser User Interface
Release Readiness information
What's New
Video tutorials
Client Deployment Guide
Securing Oracle B2C Service

Maintenance Packs

October: HTML
November: HTML
December: HTML
January: HTML

Update from...

2018  2017 2016
 Cloud 17D November 2016
Cloud 18A  August 2017 August 2016

 May 2017 May 2016

 February 2017 February 2016

Integrate: Documentation Libraries for Related Service Solutions

Oracle Cobrowse
Oracle Knowledge Advanced
Oracle Field Service
Intelligent Advisor

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