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OCI Vision and B2C Service Integration

Elaine Leffler | 08/06/2022

Are you interested in simplifying the manual effort of Oracle B2C Service agents? Consider leveraging OCI Vision.   This linked article describes how to utilize the Document AI service provided by OCI Vision to automatically parse and collect information from documents/images attached to an Oracle B2C Service (formerly RightNow) incident and includes an overview, solution summary, steps, prerequisites, and a demo.