Getting Started with the Oracle Service Cloud

Cimberli Kearns  |  11/27/2018
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Have you been asked to guide a new team member through the Oracle Service Cloud onboarding process? If you're a system administrator or a primary support contact for an Oracle Service Cloud site, you may have forgotten all the twists and turns you took way back when. To review the process and get updated on improvements, review Answer ID 10251 Logging in and Navigating Oracle Cloud to 'My Account', and 'My Services' to access Oracle Service Cloud Configuration Assistant. Or, better yet, register for the Getting Started with the Oracle Service Cloud webinar and get a bird’s eye view of the provisioning process. During the webinar, Heidi Lea will walk you through the process from Sales and Provisioning through the creation of Primary Support Contacts and other administrators.

Highlights include:

Once Heidi has shared her knowledge, she'll answer any questions you might have. You will end up with all the knowledge you need to make your colleague's journey seamless.

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Chigozirim Ogbogu
12/05/2018 | 11:02 am
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