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SSO

Knowledge Base (59)

  1. Documentation for Oracle B2C Service Products

    Answer: Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides. Supported...

  2. Technical Documentation and Sample Code

    Answer: When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

  3. Oracle B2C Service Deprecations

    Updated Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  4. Bypass SSO on BUI and agent console

    Answer: Environment:   Single Sign-on (SSO) on the Browser User Interface (BUI) and the agent console   Resolution:   If you have SSO set up on the Browser User Interface (BUI)...

  5. Mandatory requirements for SSO implementations

    Answer: Environment: SAML 2.0 Single Sign-On (SSO) Resolution: The following steps are required when implementing SSO. Add fingerprint of signing certificate to configuration setting SAML_20_SIGN_CERTS. A...
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Documentation (3280)

  1. Popular Answers about Sessions, Web Visits and Web Indexing

    Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

  2. Contacting Oracle B2C Service Technical Support Services

    Updated Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide  provides best practices for interacting with our Technical...

  3. Using a custom splash page for site maintenance and updates

    Environment: Customer Portal pages (CP), All versions Resolution: You do have an option to upload a custom splash page.   The general splash page provided by Oracle is used...

  4. Documentation for Oracle B2C Service Products

    Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides. Supported...

  5. Oracle B2C Service and Oracle Knowledge Advanced Release Resources

    Oracle B2C Service 25B version is now available! Oracle B2C Service 25B release brings quite a few exciting updates across all the key personas—Customers, Agents, Administrators, and Developers. The...
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