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Environment: November 2011, Facebook Resolution: It is likely the Oracle B2C Service for Facebook feature was not configured properly.  Example: The Page Tab URL and Secure Page Tab...

Environment:  B2C for Facebook Resolution: Clear cookies and remove permission for the B2C for Facebook application access to the Facebook account. Log in to the Facebook account Click on the...

Environment: Oracle Self Service for Facebook Resolution: Page tabs can be added to your Facebook Page and only appear in non-mobile versions of the Page. Custom page tabs on mobile pages are...

Environment: Self Service for Facebook Resolution: The files used for Self Service for Facebook are not currently customizable. To submit this as an enhancement suggestion you can visit the Oracle...

Environment: SSL certificates for custom domains Customer Portal (CP) Issue: While in a browser trying to access our end-user pages, entering a leading 'www.' before our custom domain does not...

Environment:CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP Resolution:The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4 delivered...

Environment:Process Designer, Custom Processes (CPM)All product versionsResolution:Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The following...

Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records are retained for seven days. For further details see...

Environment Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Issue: In terms of the length of time to process the script, how to I know if my...

Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: There are three main components of a Custom Process (or Object Event...