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knowledge advanced

Knowledge Base (706)

  1. Enabling Knowledge Advanced and Knowledge Foundation at interface level

    Answer: Environment: Oracle B2C Service Knowledge Advanced Customer Portal Resolution: The standard product functionality does not allow you to run Knowledge Advanced and Knowledge Foundation in...

  2. 404 error when trying to access the Knowledge Advanced REST API

    Answer: Environment: Knowledge Advanced REST API (November 2015 and newer sites with Knowledge Advanced enabled) Resolution: The paths given in the Knowledge Advanced REST API documentation (accessible...

  3. Spell Check in Knowledge Advanced.

    Answer: Environment: Oracle B2C Service Sites with Knowledge Advanced only Authoring Adding and Editing Content Issue: Knowledge Advanced has two authoring spell check features. 1 - The authoring spell check...

  4. Documentation for Oracle B2C Service Knowledge Advanced

    Answer: Oracle B2C Service Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived...

  5. Controlling Answer Visibility for Knowledge Advanced Search

    Answer: Environment: Knowledge Advanced, All product versions Resolution: Answer visibility for Customer Portal: •     The content type of the answer must have a property checked for...
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Documentation (3461)

  1. Link to a URL

    Overview of Knowledge Advanced Using the Agent Browser User Interface Search Home Using Knowledge Advanced Overview of Last Updated: 02/02/2025

  2. Link to a URL

    Access Knowledge Advanced Authoring Using the Agent Browser User Interface Search Home Using Knowledge Advanced Access Knowledge Last Updated: 02/02/2025

  3. Link to a URL

    Search the Knowledge Advanced Knowledge Base Using the Agent Browser User Interface Search Home Using Knowledge Advanced Search the Last Updated: 02/02/2025

  4. Link to a URL

    Search the Knowledge Base Knowledge Advanced Working with Answers Working with Opportunities Using Chat Co-browsing with a Last Updated: 02/02/2025

  5. Link to a URL

    Search the Knowledge Base with Tasks Working with Assets Working with Incidents Using Knowledge Advanced Working with Last Updated: 02/02/2025
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