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Knowledge Base (26)

  1. Answer: Environment: Customer Portal, Mobile Webpages, Widget Resolution: The 'Accordion' widget is defined in the widget documentation (Widget Documentation > Navigation > Accordion) as 'This widget...
  2. Answer: Browser UI Service and Dynamic Agent Desktop A link is provided for each section where additional information is available. Object Types •  Answers •  Assets •  Contacts • ...
  3. Answer: Environment: Answer Editor, Answer Workspace Oracle B2C Service, 18A and newer Resolution: In Oracle B2C Service release February 2018 (18A), the answer editor has been completely changed to be...
  4. Answer: Browser UI Service and Dynamic Agent Desktop A  link is provided for each section where additional information is available.  Object Types •  Answers     ...
  5. Answer: Environment: Navigation sets, Tool Window Resolution: Navigation sets are the visual layout and accessible items in the Oracle B2C Service Console when a staff member logs in. Navigation sets are...
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Documentation (-217)

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