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  • ASK Agent and AI Studios

    EnvironmentOracle B2C Service Browser UIResolutionThis document provides detailed instructions for configuring the ASK Agent within Oracle B2C Service Browser User Interface (BUI) using a generative...

  • The required changes to migrate from CCOM v1.2/1.3 to CCOM v1.4

    Environment:CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP Resolution:The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4 delivered...

  • CPM/Process Designer Best Practices and Guidelines

    Environment:Process Designer, Custom Processes (CPM)All product versionsResolution:Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The following...

  • Two second guideline for synchronous CPMs

    Environment Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Issue: In terms of the length of time to process the script, how to I know if my...

  • CPM logging record retention

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records are retained for seven days. For further details see...

  • Managing Asynchronous CPMs

    Environment:Process Designer, Custom Process Model (CPM) / Service Process Model (SPM)All product versionsResolution:Asynchronous CPMs run in a queue, with records processing in a first-in/fist-out...

  • Delete Custom Process Model Script (CPM)

    Environment: Process Designer, Custom Processes (CPM), Service Process Model (SPM) All product versions Resolution: There is a specific order that must be followed to completely delete a CPM...

  • Anatomy of a CPM (Custom Process)

    Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: There are three main components of a Custom Process (or Object Event...

  • Execution details of asynchronous CPMs

    Environment: CPMs, SPMs, Reports. Resolution:The admins can view the ‘CPM Process Log’ Report [ID 13194] under Public Folders via Report Explorer. The admins can search the report using the...

  • Firing a CPM from a rule based on object source

    Environment: Oracle B2C Service, business rules, object event handlers Issue: Suppose you have a business rule that checks to see if an incident's source equals a certain value. The rule's...

Documentation (11)

  1. Link to a URL

    Visual Studio Add-In Templates Visual Studio Add-In Templates Introduction The following instructions will configure your system Last Updated: 02/08/2023

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    Automation From Ribbon project was generated using the ‘Ribbon Add-In’ template. Refer to Visual Studio Add-In Templates Last Updated: 02/08/2023

  3. Link to a URL

    Third Party Queue Toolbar API Visual Studio 2010 or newer. Enable developer mode in the agent profile you plan to use. Create a Last Updated: 02/08/2023

  4. Link to a URL

    Report Dashboard IDashboardComponentFactory to the constructor of the IDashboardComponent .   A Microsoft Visual Studio Last Updated: 02/08/2023

  5. Link to a URL

    .NET sample code demonstrate other operations contained within the Connect Knowledge API. The Visual Studio solution Last Updated: 02/08/2023

  6. Link to a URL

    Getting Started -- .NET Studio 2012 or newer. Step 1: Create a Visual Studio project Within Visual Studio , create a new Last Updated: 02/08/2023

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    Workspace Add-Ins design mode.   A Microsoft Visual Studio template is available for creating workspace add-ins Last Updated: 02/08/2023

  8. Link to a URL

    Design Considerations and Best Practices Console) 5 Animations 30 Debugging Add-Ins with Visual Studio In Visual Studio , go to Projects Last Updated: 02/08/2023

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    Sample Code contained within a single Visual Studio 2010 solution file but are separated into individual folders Last Updated: 02/08/2023

  10. Link to a URL

    Operational Overview useful trick for developer is to add the following to the Visual Studio Post Build Events for an add-in Last Updated: 02/08/2023
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