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Knowledge Base (3)

  1. Customer Support, Networking & the Modern Service Experience

    Answer: I’ve now been working as the Customer and Partner Support Experience Manager for CX Service Support for a little over a year. Thinking back on my first year, the most eye-opening and intriguing...

  2. Knowledge Advanced User Administration and Search Access to Articles

    Answer: Environment:   Knowledge Advanced, All Versions Resolution: There are two out of the box (OOB) searches for Knowledge Advanced (KA):  One in the Customer Portal (CP) for contact...

  3. Knowledge Advanced report for User Subscriptions

    Answer: Environment: Knowledge Advanced for Oracle B2C Service  Issue: There is no OOB (out of box) report for user subscriptions.  When CP users (contact users) or .NET and BUI users (account...
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Documentation (183)

  1. Link to a URL

    RNChatConfigurationChangedMessage http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html   Supported Operations Last Updated: 02/08/2023

  2. Link to a URL

    RetrieveMessagesMsg based clients, see http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html Last Updated: 02/08/2023

  3. Link to a URL

    Extend a Visual Builder Application with Intelligent Advisor Interviews ", "resume" and "resumeCheckpointOrStartNew". See step 7 above. String resumeCheckpointOrStartNew Yes Last Updated: 02/20/2025

  4. Link to a URL

    Understand Text Substitution Principles is suffering from") 7 . Special considerations affect substitution in some relevant supported Last Updated: 02/20/2025

  5. Link to a URL

    Create a Menu-Only Custom Object then enter a name for the menu item. Repeat steps 7 and 8 to add other menu items. To add language Last Updated: 09/09/2022
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