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  • The required changes to migrate from CCOM v1.2/1.3 to CCOM v1.4

    Environment:CCOM, Connect PHP, Connect REST, Connect Web Service for SOAP Resolution:The 17C Oracle B2C Service release introduced Connect Common Object Model (CCOM) v1.4. CCOM v1.4 delivered...

  • Job Scheduler - Job Execution Details Functionality Available in 25A

    Environment:Job Scheduler custom PHP scriptOracle B2C Service sites version 24C or higherIssue: We have configured a custom script via job scheduler on our 24C version site. Job Scheduler is...

  • Job Execution Details Log column is empty while using Job Scheduler feature

    Environment:Job Scheduler Issue:The Log column in Job Execution Details output remains empty while using the Job Scheduler feature. Resolution: The Log column is populated only when...

  • Managing Asynchronous CPMs

    Environment:Process Designer, Custom Process Model (CPM) / Service Process Model (SPM)All product versionsResolution:Asynchronous CPMs run in a queue, with records processing in a first-in/fist-out...

  • Job Scheduler must be re-configured for daylight savings time

    Environment:Job Scheduler Issue:Our scheduled jobs are not updating based on daylight savings. We have gone into the Job Scheduler and clicked in the start date, and found by doing so the job...

  • CPM/Process Designer Best Practices and Guidelines

    Environment:Process Designer, Custom Processes (CPM)All product versionsResolution:Click here to view product documentation on 'Best Practices: Testing Object Event Handler Scripts'. The following...

  • CPM logging record retention

    Environment: Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) Oracle B2C Service Resolution: CPM logging records are retained for seven days. For further details see...

  • Anatomy of a CPM (Custom Process)

    Environment: Process Designer, Custom Process Model (CPM), Service Process Model (SPM) All product versions Resolution: There are three main components of a Custom Process (or Object Event...

  • Two second guideline for synchronous CPMs

    Environment Process Designer, Custom Process Model (CPM) / Service Process Model (SPM) All product versions Issue: In terms of the length of time to process the script, how to I know if my...

  • Execution details of asynchronous CPMs

    Environment: CPMs, SPMs, Reports. Resolution:The admins can view the ‘CPM Process Log’ Report [ID 13194] under Public Folders via Report Explorer. The admins can search the report using the...

Documentation (128)

  1. Link to a URL

    RNChatConfigurationChangedMessage http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html   Supported Operations Last Updated: 02/08/2023

  2. Link to a URL

    RetrieveMessagesMsg based clients, see http://docs.oracle.com/javaee/ 7 /api/javax/xml/rpc/Stub.html Last Updated: 02/08/2023

  3. Link to a URL

    Create a Menu-Only Custom Object then enter a name for the menu item. Repeat steps 7 and 8 to add other menu items. To add language Last Updated: 09/09/2022

  4. Link to a URL

    Create a Menu-Only Custom Object enter a name for the menu item. Repeat steps 7 and 8 to add other menu items. To add language Last Updated: 02/18/2026

  5. Link to a URL

    Create a Menu-Only Custom Object then enter a name for the menu item. Repeat steps 7 and 8 to add other menu items. To add language Last Updated: 06/16/2022

  6. Link to a URL

    Add or Edit a Currency the tree and go to step 7 . To add a currency, click New and select Currency . The Last Updated: 09/09/2022

  7. Link to a URL

    Add or Edit a Currency the tree and go to step 7 . To add a currency, click New and select Currency . The Last Updated: 02/18/2026

  8. Link to a URL

    Add or Edit a Currency the tree and go to step 7 . To add a currency, click New and select Currency . The Last Updated: 06/16/2022

  9. Link to a URL

    Customer Portal » \RightNow\Controllers\Pta Error Code 7 : The credentials for the user were invalid. ERROR_UNABLE_TO_LOGIN Error Code 10: The Last Updated: 10/23/2018

  10. Link to a URL

    Pictorial Flow Chart - Connecting a Chat       Step 6 - Exchange Chat Messages     Step 7 - End the Last Updated: 02/08/2023
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