Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications

Search Results

Knowledge Base (16)

  1. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  2. Anatomy of a session as reported in the clickstreams table

    Answer: Environment: Analytics, Clickstreams database table Oracle B2C Service Resolution: Here is a sample clickstreams session as it would be presented in a report.          ...

  3. Description of Action ID's in Clickstreams

    Answer: Environment: Clickstreams Action ID Resolution: Important! 1. The clickstream action ID's are defined by a separate table called cs_actions and are different for every customer (except for action_id...

  4. Oracle B2C Service 24C Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the release of Oracle B2C Service. For agent workstation specifications, including...

  5. System Requirements for Oracle Cobrowse

    Answer: Environment: Oracle Co-browse (all versions) Resolution: The information below provides supported environments for both agents and end-user customers using Co-browse: In Instant Co-browse Mode...
More Knowledge Base Results

Documentation (60)

  1. Link to a URL

    Troubleshoot Generic Provider Connections API) after the deployment has been activated. OPA-GIP- 105 "Communication error occurred while Last Updated: 08/22/2024

  2. Link to a URL

    Analytics Extension - External Menus " }, { "id": 105 , "label": "Department 5 Last Updated: 08/26/2024

  3. Link to a URL

    Troubleshoot B2C Service Interviews from Policy Modeling . (For more information, see B2C Service data mapping .) OPA-RN- 105 No data Last Updated: 08/22/2024

  4. Link to a URL

    IAControl | Oracle Intelligent Advisor Flows SDK version 23.3.0 Protected Private Inherited External Theme OS Light Dark Oracle Intelligent Advisor Flows SDK Last Updated: 08/22/2024

  5. Link to a URL

    IAInputValue | Oracle Intelligent Advisor Flows SDK version 23.3.0 Member Visibility Protected Private Inherited External Theme OS Light Dark Oracle Intelligent Last Updated: 08/22/2024
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display