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Knowledge Base (38)

  1. Mandatory requirements for SSO implementations

    Answer: Environment: SAML 2.0 Single Sign-On (SSO) Resolution: The following steps are required when implementing SSO. Add fingerprint of signing certificate to configuration setting SAML_20_SIGN_CERTS. A...

  2. API request time limit associated with REPORT_ERROR_EXCEEDS_TIME_THRESHOLD

    Answer: Environment: Connect REST API, Connect SOAP API Oracle B2C Service Resolution: The time limit to receive REPORT_ERROR_EXCEEDS_TIME_THRESHOLD on an API request is 60 seconds.

  3. Best Practices for Implementing Chat Widgets

    Answer: Environment : B2C Service Chat,  Engagement Engine Resolution : Oracle B2C Service offers several types of Chat widgets for a company to deploy. Let’s begin with a brief explanation for each of...

  4. DKIM email authentication configuration

    Updated Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

  5. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...
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