Because tis the season for giving, OSvC Technical Support team members are sharing their favorite tips over the next 12 days — for troubleshooting, maintaining and customizing the Oracle Service Cloud.
"Make sure to log your customization work. This will allow you to troubleshoot issues. Note that Oracle has no logs for customizations."
— Marie Lockhart, Director
Pictured above: Peggy's horses enjoy a nice paddock, and sometimes have visitors over the holidays. (Peggy doesn't remember Sam Elliot ever coming to pay her horses a visit.) Original image courtesy of Peggy Covic, Customizations Tech Support.