Where can I find documentation about OFS data retention period?

Environment:

Oracle Field Service (OFS), All versions

Issue:

I would like to know what is OFS's data retention period and if it is possible to increase this period for my OFS environment.

Resolution:

As stated in the 'Oracle Field Service Core Manage Cloud Service' section of our Oracle Customer Service and Support Cloud Services Descriptions and Metrics documentation, OFS data retention period is 90 days. Because it is not possible to modify the retention period, OFS customers can extract and retain Daily Extract files for future use.